Privacy policy
Your trust is paramount to us, and we take the protection of your personal information seriously. This privacy policy outlines how we collect, use, store, and protect your data when you interact with our website or purchase our resin art lamps.
What Information Do We Collect?
When you place an order, we collect necessary details such as your name, email address, shipping address, and payment information (processed securely through third-party payment gateways, which we do not store directly). We may also gather non-personal data like browser type or website usage patterns to improve our services, but this is anonymized and cannot be linked to you individually.
How Do We Use Your Information?
Your personal information is used solely to process orders, arrange shipping, communicate with you about your purchase (e.g., order confirmations, delivery updates), and respond to your inquiries sent to support@resinartx.com. We may also send occasional newsletters about new designs or promotions, but you can unsubscribe at any time via the link in these emails.
How Do We Protect Your Data?
We employ industry-standard security measures, including encryption protocols and secure servers, to prevent unauthorized access, alteration, or disclosure of your information. Access to your data is restricted to authorized team members only, who are bound by strict confidentiality obligations.
Do We Share Your Information with Third Parties?
We do not sell, rent, or trade your personal information with third parties for marketing purposes. We may share necessary details with trusted partners (e.g., shipping providers like DHL) solely to fulfill your order, and these partners are contractually obligated to protect your data and use it only for the specified purpose.
Your Rights
You have the right to access, correct, or request the deletion of your personal information held by us. To exercise these rights, please contact us at support@resinartx.com. We will respond to such requests within a reasonable timeframe, typically 7-10 business days.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, with the "last updated" date indicated at the bottom. We encourage you to review this policy periodically.
If you have any questions about our privacy practices, feel free to reach out to support@resinartx.com—we’re happy to clarify.
Last updated: July 20, 2025